Delete Your Queo Partner Account

Last updated: July 2026

This page is for shop owners using the Queo Partner app. If you're a customer looking to delete your Queo account instead, see Delete Your Account.

You can request deletion of your Queo Partner account and shop data at any time, whether or not you still have the app installed.

Note: your account is also deleted automatically if you log out and don't log back in for 90 days — you don't need to do anything for this to happen, and we'll try to warn you about a week beforehand. See our Privacy Policy for details. Everything below describes what "deletion" does either way, manual or automatic.

Option 1: Delete from within the app

1. Open the Queo Partner app and sign in.
2. Go to Shop (bottom navigation).
3. Scroll to the bottom and tap Delete Account.
4. Confirm deletion when prompted.

This immediately closes your shop and permanently deletes your account.

Option 2: Request deletion by email

If you no longer have the app installed, email support@queo.in from the phone number or account you used to sign up, with the subject "Delete My Partner Account". We'll process your request within 7 business days.

What happens when you delete your account

• Your shop is closed: it's immediately hidden from customer search and can no longer accept bookings. We don't delete the shop listing outright, since customers who booked with you in the past still need their booking history to display correctly.
• Pending future bookings are cancelled: any booking at your shop that was still requested or confirmed (i.e. hadn't happened yet) is cancelled, and the customer is notified automatically.
• Your account: your login, push notification token, and personal access to the shop are deleted permanently.

What's retained, and why

Completed bookings at your shop remain in Queo's records (shop name, services, amount, date, status) so that customers' own booking history stays accurate — but the shop is no longer visible or bookable, and no new activity can happen against it.

Questions

Contact us at support@queo.in for anything about this process.